Product · Scheduling

Christmas light scheduling for crews and routes.

Plan installs from the office, hand them to the crew’s phones, and let the customer see when you’re coming.

Screens on this page show made-up sample customers.

Stages

Every Job in a stage you can see.

Needs Quote
Quote Sent
Needs Scheduling
Scheduled
In Progress
Completed

Move any Job from one menu in two clicks, in any direction. A Job only moves when you move it, with three helpful exceptions: a sent quote, a paid deposit and a set install date move it forward for you.

Install dates

Assign every install to the right crew.

The Schedule shows every job by date with its installers. Pick a date, assign a crew, and the customer’s page counts down to their install. Change it and the crew’s phones update.

Routes

Less driving: the day’s stops in the best order.

Light Ops puts each crew’s stops in order by drive time, and the Crew Map shows every crew’s day on one map. The office can open any job or call the customer from it.

Handoff

Give your crew the details they need.

Once a Job is scheduled, the crew app has it: address, gate code, design photo, notes and the truck load list. The crew taps On my way and the customer’s page says so. Field work lives in the crew app.

Sample crew app Today screen with the next stop — **Today**The day’s stops

Sample crew stop with the address, gate code and On my way — **The stop**Gate code and On my way

Sample crew map with the stops in the best order — **The map**Stops in the best order

Repairs and take-down

Plan installs, repairs and take-down on one Job.

“Something’s out?”

When a customer taps “Something’s out?”, the repair lands on their Job with where, what and a photo, and on your crew’s Repairs tab. A repair gets a date, a crew and Start like any job.

Take-down in January.

In January the customer’s page turns to take-down: it tells them you’ll be out to take everything down and store it for next year.

What it doesn’t do yet.

We’d rather you know now.

You decide

Automatic scheduling.

Light Ops doesn’t pick dates for you. You choose the date and the crew; it handles the rest.

Not yet

Take-down as its own visit.

Take-down isn’t scheduled as a separate visit with its own date and crew yet. The customer page tells them it’s coming, and the Job keeps the whole season.

Questions about scheduling.

How do I schedule a Christmas light install?

Open the Job, pick the install date and the installers. The Job moves to Scheduled, the crew app gets it, and the customer’s page counts down.

Can crews see their routes?

Yes. Each crew’s stops are put in order by drive time, and the office sees every crew on the Crew Map.

Does the customer know when we’re coming?

Yes. Their page shows the install date, then “Your crew is on the way” when the crew taps On my way.

How are repairs handled?

Customers report them with “Something’s out?” and a photo. The repair lands on the same Job and on the crew’s Repairs tab.

Can I pause Light Ops in the off-season?

There’s no pause. You can cancel any time from Billing; after your paid time ends you can still sign in, look at and download everything for 90 days. Start again within those 90 days and everything is where you left it.

Does the crew app work without signal?

Yes, once it’s opened with a connection before heading out. It syncs back when there’s signal again.

More of Light Ops.

Christmas light CRMCustomers, records and the customer page QuotingItemized quotes, approval and deposits Crew appThe field side, on your crew’s phones Christmas light designHomeowners see their own house lit Free quote calculatorStrands, clips and a ballpark price The 5-minute tourOne job, from request to install PricingOne plan, everything included Compare softwareLight Ops next to the tools you know